On November 15th, from 8:00 a.m. until 4:00 p.m., the system for Access Energy Cooperative member accounts will not be available.
We will be experiencing downtime for availability to access members accounts online and through SmartHub as we generate updates to our system. During this time, we will also not be able to take payments over the phone, as it uses the same system.
If you experience any troubles with your electric service during this time, please call our office at 1-866-242-4232.
We will resume access to accounts as soon as it is possible. Thank you for understanding as we move forward with these improvements to our system.
Original source can be found here.
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